This topic has 11 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler
Hello,
I have a problem with the product and cart page, at the bottom of the page I should have a slider with the related products in several columns. Instead of that, I have the products in only one column like this : https://claret-cosmetics.com/produit/poudre-libre-beige-clair/
Thank you for your help.
Best regards.
Hello,
Did you make changes in template files?
Are you using some additional plugins?
Regards
Hello,
Yes we did, but we did change several things like disable the “return to previous page” link and “view more products” link.
For plugins we disabled them one by one and it didn’t change anything.
I already asked this question on theme forest comments and I was told to ask the question here to give an access to my FTP, but I can’t send a message via the “contact us” section for support and I don’t want to give my FTP access in public here.
Thank you again.
Best regards,
Hello,
Thank you, we fixed the problem, but we have another one, when we reduce the screen to tablet screen, we have a double cart like this : http://image.noelshack.com/fichiers/2018/44/4/1541091226-capture-d-ecran-2018-11-01-a-17-53-17.png
You can see on my website the header that I choose at the beginning : http://www.claret-cosmetics.com
One more question about the cart: in French when you have “0 products” we don’t have the “s” at the end of “Product”, in English yes, and this is automatic in the theme and I don’t know where I can change this rule. It means that I have : 0 products (this is not ok, I need to have “0 product”) 1 product (this is ok) 2 products (this is ok) (I already have done the translation).
Somebody from the technical support replied this : You can translate that text according to your language rules http://prntscr.com/lbsnga
But I don’t know where I can find this information. Is it in SQL table or in template files PHP or somewhere else ?
Thank you.
Best regards,
Hello,
I am glad that you sorted out. Unfortunately, I can’t open your site to check the problems with cart icon and translation. Please check. Also, provide temporary wp-admin and FTP access in the Private Content area http://prntscr.com/ldfnfs
Regards
Hello,
Yes we are having an incident with the VPS right now but I will give you the access as soon as this problem is solved.
Thank you again.
Best regards
Hello,
Ok. Let us know if you need any further assistance.
Regards
Hello,
The site is accessible.
I give you the access to the FTP to check the cart icon problem when we reduce the page. Also, can you tell me where I can change the language rule for “item” with or without an “s” depending on the number of items in the cart ?
Thank you.
Best regards,
Hello,
Thanks for the reply. Please provide dashboard access.
1) Problem with cart icons will be fixed in the next theme update that will be released within this week.
2) Please go to Plugins > Add new > install and activate the Loco Translate plugin https://wordpress.org/plugins/loco-translate/ Go to Loco Translate > Themes> select Legenda theme. Press “Add new language” http://prntscr.com/lejhr6 Translate strings http://prntscr.com/leji71 and Save.
Regards
Hello,
Ok for the dashboard access, here it is.
1) Ok, I’ll wait for the update
2) ok, I will do this to translate. Thank you
Best,
Hello,
You’re welcome. Feel free to ask if you have any other questions.
Regards
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