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Slow Loading Site – Developer for hire?

This topic has 8 replies, 4 voices, and was last updated 10 years ago ago by Robert Hall

Ron

Participant

June 20, 2014 at 16:14

Do you have a developer that we can pay to fix the slow loading of the site?

#7622 Copied

7 Answers

Eva Kemp

Support staff

June 20, 2014 at 16:41

Hello,

Please refer to this topic, where slow load issue is discussed. The answer has been given in that topic.
Thank you.

Regards,
Eva Kemp.

#7624 Copied

pblasio

Participant

November 3, 2014 at 21:02

Hi Eva,

We’re also getting super low scores on speed with this theme. The link you refer to above doesn’t go to any live post.

It seems like this the slow site issue is an ongoing point. I have not found a helpful thread in the forum to get us a speed lift. Using google’s speed analyzer, we’ve gone through and done a bit of tweaking that has garnered limited/unsatisfying results.

The speed scores are unacceptable. You guys have peeked into this shopping site for us last month to help out with a couple questions. We have brought the theme up to speed with the latest version (version 2.4.1) but we’re still experiencing incredibly slow page load times. Our average page load is almost 16 seconds. Wow. and our page scores range mainly in the high forties to mid fifties in general.

The tech lead for this project has spent a few hours tweaking WP caching plugins (WP Super Cache and W3 Total cache) and none of them seem to be working with WooCommerce. Caching improves the site speed but at a cost that our customer doesn’t want to pay – removing the cart amount from Cart link on top. I don’t think she should have to either.

W3 Total Cache plugin is enabled now (Page Cache | Minify | Database Cache | Object Cache | Browser Cache)

Is it possible for someone on your end to have a look under the hood and see what you might recommend including but not limited to settings for W3 Total Cache.

Additionally As the theme authors – what is your list of recommended actions to make your great looking, featureful theme run at an acceptable speed?

We really like your theme but we need to know we have adequate support should we use your theme for another small business owner who doesn’t have the funds to have someone do a custom build for them. Its nice to have a solid theme as an option for those folks.

Please advise. Thanks,

Please, contact administrator
for this information.

#23020 Copied

Eva Kemp

Support staff

November 4, 2014 at 13:27

Hello @pblasio,

This problem should be checked by our developers.
Please create a ticket at http://support.8theme.com/ for further investigation.
Don’t forget to provide your FTP and wp-admin panel credentials in the ticket.

Thank you.
Regards,
Eva Kemp.

#23067 Copied

pblasio

Participant

November 4, 2014 at 16:30

Thanks Eva. Submitted.

#23113 Copied

Robert Hall

Support staff

November 4, 2014 at 16:46

You’re welcome!

Regards,
Robert Hall.

#23116 Copied

pblasio

Participant

November 13, 2014 at 22:56

HI Eva/Robert,

I submitted a ticket, received the auto confirmation but have not received any type of human response from the ticket….no dice. What can do I?

Thanks, Theresa

#24563 Copied

Robert Hall

Support staff

November 14, 2014 at 10:37

Hello,

Please try again. Maybe was something wrong with sending.

Regards,
Robert Hall.

#24609 Copied
Tagged: developer, hire, optimization, speed, themes, woocommerce, wordpress
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