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Slow loading xtore theme options more than 2 minutes

This topic has 3 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Anime y Motto

Participant

August 30, 2023 at 18:13

When I try to enter to the xtore theme options it takes more than 2 minutes in loading the page and sometimes it shows an error page.

#366178 Copied Theme version: 1.0 WooCommerce version: 8.0.2

2 Answers

Tony Rodriguez

Support staff

August 31, 2023 at 06:43

Hello, @Anime y Motto,

We would like to inform you that our theme does not influence the backend speed of your website. We recommend that you review the plugins currently in use on your site. Try disabling them one by one to identify if any of them are causing the issue you are experiencing.

Additionally, we suggest reaching out to your hosting provider to discuss potential solutions for speeding up the backend of your site.

For further assistance, we encourage you to refer to our documentation on how to speed up your website: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

We trust that this information will be beneficial to you.

Kind Regards,
8Theme’s Team

#366206 Copied

Andrew Mitchell

Support staff

August 15, 2024 at 08:53

Dear Anime y Motto,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#410297 Copied
Tagged: optimizing xtore theme, slow loading xtore theme, speed up woocommerce, woocommerce wordpress templates, wordpress loading issues, xtore theme options
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Slow loading xtore theme options more than 2 minutes

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