Slow page - by Rastislav Junior Nemčovský

This topic has 9 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Rastislav_Junior_Nemcovsky
    Rastislav Junior Nemčovský
    Participant
    December 29, 2020 at 17:10

    Hello, I have got this result from page speed insight: https://prnt.sc/wccqyv
    Can you help me please? Thanks

    8 Answers
    Avatar: MichaelB
    MichaelB
    Participant
    December 29, 2020 at 22:26
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2021 at 13:12

    Hello,

    Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rastislav_Junior_Nemcovsky
    Rastislav Junior Nemčovský
    Participant
    January 10, 2021 at 17:06

    Hello,
    thank you very much, I really appreciate it.
    I am sending access.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 12, 2021 at 13:03

    Hello,

    We checked your site and set all the possible optimization options in our theme. It improved the performance a little bit https://tools.pingdom.com/#5dbd9d219f800000 .
    While we tested your site using the google speed test tool we see the number of suggestions related to your images https://prnt.sc/wlrghy It’s not related to the theme, check the mentioned suggestions and optimize your images.

    Regards

    Avatar: Rastislav_Junior_Nemcovsky
    Rastislav Junior Nemčovský
    Participant
    January 25, 2021 at 21:39

    Hello,
    we did what we could, and still, it’s bad. We had 3, now we managed to get it on 20. Could you help us with better results? or are you planning another patch?
    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2021 at 14:10

    Hello,

    We don’t have more options at this moment to set to speed up it more from the theme side.
    Of course, we plan updates with the speed improvements. We plan major update of speed improvement at the end of the spring.

    Regards

    Avatar: Rastislav_Junior_Nemcovsky
    Rastislav Junior Nemčovský
    Participant
    March 25, 2021 at 13:16

    Hello, it is really slow and my client is thinking to use another theme. It’s taking 5 seconds to show the web page, it is too long… It is possible to do something? or at least could you look at it and find out what is wrong?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2021 at 10:25

    Hello,

    As I can see, Olga already checked your site – http://prntscr.com/10vwxcf
    I’ve visited also, and it doesn’t look slow.
    If you do not want to wait for the update that will contain speed improvement, we are ready to give you refund.

    Regards

  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.