Slow page - by Rastislav Junior Nemčovský

8 replies4 participantsUpdated by Rose Tyler

  • Hello, I have got this result from page speed insight: https://prnt.sc/wccqyv
    Can you help me please? Thanks

    8 Answers

    Avatar: MichaelB
    MichaelB
    Participant
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Hello,
    thank you very much, I really appreciate it.
    I am sending access.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant

    Hello,

    We checked your site and set all the possible optimization options in our theme. It improved the performance a little bit https://tools.pingdom.com/#5dbd9d219f800000 .
    While we tested your site using the google speed test tool we see the number of suggestions related to your images https://prnt.sc/wlrghy It’s not related to the theme, check the mentioned suggestions and optimize your images.

    Regards

    Hello,
    we did what we could, and still, it’s bad. We had 3, now we managed to get it on 20. Could you help us with better results? or are you planning another patch?
    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Participant

    Hello,

    We don’t have more options at this moment to set to speed up it more from the theme side.
    Of course, we plan updates with the speed improvements. We plan major update of speed improvement at the end of the spring.

    Regards

    Hello, it is really slow and my client is thinking to use another theme. It’s taking 5 seconds to show the web page, it is too long… It is possible to do something? or at least could you look at it and find out what is wrong?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    As I can see, Olga already checked your site – http://prntscr.com/10vwxcf
    I’ve visited also, and it doesn’t look slow.
    If you do not want to wait for the update that will contain speed improvement, we are ready to give you refund.

    Regards

Want to reply? Log in, or register with your ThemeForest purchase code, to reply to this topic.

Login / Register