We’ve been at this for over a week and 8themes is simply not providing any assistance or even acknowledging the issue. There response being to let them know of any way their theme can be optimized. Isn’t that what I’m paying 8Themes to do??
Our tickets are being ignored even though it’s clear from the forums and the comments that there is serious speed issues on store pages, or any page with products inserted into them. After hours of time with optimization experts, our host wpengine, woocommerce, and other developers we know it’s due to query errors this theme is generating.
We even contacted other users of this theme and they all had this issue.
8themes! Where are you???
here’s an example of an error:
LONG QUERY (4419 characters long generated in …/wp-content/themes/legenda/attachment.php:44): SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (190,…
ORDER BY meta_id ASC
and another:
[error] [client 66.249.91.159] PHP Fatal error: Call to a member function is_visible() on a non-object in …v/wp-content/themes/legenda/woocommerce/content-product.php on line 27
Step up 8themes.
