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Slow website over 10s - by tweedix1 - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

tweedix1

Participant

November 4, 2020 at 15:56

Hello, i have problem with slow site

http://prntscr.com/vddc5w

can you check please

http://prntscr.com/vddcqa

Please, contact administrator
for this information.

#257765 Copied Theme version: 7.0.2

8 Answers

Olga Barlow

Support staff

November 4, 2020 at 18:47

Hello,

We can’t log in to your Dashboard http://prntscr.com/vdh49a
Could you, please, provide us with correct access?

Regards

#257809 Copied

tweedix1

Participant

November 4, 2020 at 20:57

Tray again ..

Please contact administrator
for this information.

#257850 Copied

Olga Barlow

Support staff

November 5, 2020 at 11:45

Hello,

We have updated theme to the latest version, set all the possible speed optimization settings in our theme. Speed result is the following http://prntscr.com/vdxp6p https://tools.pingdom.com/#5d66003544000000

Read here about cart fragments and how to disable it if you decide to do this https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/

Regards

#257922 Copied

tweedix1

Participant

November 6, 2020 at 13:49

Thanks

You can tell me what you did on the website

I have bought your theme several times and not to always write on supoort for website speed

#258168 Copied

Olga Barlow

Support staff

November 6, 2020 at 16:57

Hello,

We have made some improvements in the latest version of our theme. So, I just updated theme, then enabled optimization options in the Theme Options > Speed optimization. Set options of the cache plugin (minification, cache).

Regards

#258210 Copied

tweedix1

Participant

November 7, 2020 at 23:34

Thanks

here is another problem ….on all phones ios and android in chrome browser menu not working

Before your change, this worked

#258411 Copied

tweedix1

Participant

November 9, 2020 at 10:56

http://prntscr.com/vg0bsd

Footer on home page not working (only on main language)

i didn’t change anything on site

#258574 Copied

Olga Barlow

Support staff

November 9, 2020 at 17:21

Hello,

1) We checked your mobile menu and don’t see the issue https://gyazo.com/9be8078fc0f8842c60b91ae300ac2ead

2) Footer. Do you use the Object cache? Try to disable it in the cache plugin settings and check the footer again after that.

Regards

#258681 Copied
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