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Slow website Loading - by tlou2 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

tlou2

Participant

December 3, 2021 at 08:42

Hello
my website is slow and keeps getting errors of database connection when to many people online.. with other themes no connection errors and speed is fine..

Please, contact administrator
for this information.

#310770 Copied Theme version: 7.2.11 WooCommerce version: Version 5.4.1

1 Answer

Olga Barlow

Support staff

December 3, 2021 at 17:54

Hello,

You need to contact your hosting support if you get errors of the database connection. Probably you reach some limits and hosting blocks connections. Hosting support should be able to help you. Our theme does not have any options to manage DB errors.

Regards

#310838 Copied
Tagged: loading, slow, speed, themes, website, woocommerce, wordpress
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