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Sneakers demo customisation – gap under text

This topic has 6 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Namaste

Participant

May 5, 2023 at 17:22

Hi,
I am working on a project where I use Sneakers demo. When I edit text above the button every time space under the text is making itself bigger- I am not changing any settings, I simply edit the text.

I have similar problem with the footer.

Not sure what is the problem

Please, contact administrator
for this information.

#355747 Copied Theme version: 9.1.2

5 Answers

Rose Tyler

Support staff

May 5, 2023 at 17:29

Hello, Namaste,

Thank you for getting in touch with us.

Please make sure you edit texts via Text tab, for example – https://prnt.sc/_2_uBBcZonBD

Kind Regards,
8theme team

#355748 Copied

Namaste

Participant

May 5, 2023 at 21:42

Thank you, I didn’t know it.

Is it possible that it is why my whole footer got screwed up on mobile? It is not responsive – all columns are being displayed in one row not 4. Is there a fix for it (the footer issue)?

#355759 Copied

Tony Rodriguez

Support staff

May 6, 2023 at 05:11

Hello, Namaste,

Thank you for using our theme and for contacting us.

In order to solve your issue,Please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.

Additionally, go to Elementor > Tools and click on Regenerate CSS & Data.

Clear cache and check the result.

If the issue persists afterward, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#355766 Copied

Namaste

Participant

May 6, 2023 at 12:08

It worked thank you. I will keep this open in case the issue is back.

#355777 Copied

Rose Tyler

Support staff

May 7, 2023 at 07:54

Hello, Namaste,

You’re welcome!

Kind Regards,
8theme team

#355798 Copied
Tagged: customisation, sneakers, text, themes, woocommerce, wordpress
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