“Sneakers” demo. We noticed the the Header Menu is overlapping with page title

This topic has 11 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Kakiball
    Kakiball
    Participant
    July 31, 2024 at 11:04

    Hello,

    We just imported “Sneakers” demo. We noticed the the Header Menu is overlapping with page title and breadcrumb.

    How can we fix this?

    https://prnt.sc/xfl5-ItUNE8Q

    Thanks

    10 Answers
    Avatar: Kakiball
    Kakiball
    Participant
    July 31, 2024 at 11:16

    access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2024 at 12:53

    Hello Kakiball,

    Thank you for contacting us and for using XStore.

    Solved by re-saving Theme Options.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Kakiball
    Kakiball
    Participant
    July 31, 2024 at 13:23

    Hello Rose,

    We plan to use Only Elementor and disable WP Bakery plugin.

    Will using Elementor alone somehow affect the theme or the existing demo used?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2024 at 14:19

    Hello Kakiball,

    The demo content was created using the Elementor plugin, and WPBakery should be disabled.

    Warm Regards,
    The 8Theme Team

    Avatar: Kakiball
    Kakiball
    Participant
    July 31, 2024 at 14:39

    We plan to purchase more license for other sites.
    How do we know if the demo was created using Elementor or WPBakery?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2024 at 14:52

    Hello Kakiball,

    Do not activate both builders before the demo content import, and you will see what plugin (only 1) will be activated after the import. For example – https://youtu.be/i7STFGZapx8?feature=shared
    Or inspect the code of pages and you will see classes of particular builder.

    Warm Regards,
    The 8Theme Team

    Avatar: Kakiball
    Kakiball
    Participant
    August 1, 2024 at 01:12

    Hello,

    Re-saving Theme Options did worked last time. But now the overlapping issue is there again. Re-saving did not work this time.

    Please assist

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2024 at 06:51

    Hello Kakiball,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Kakiball
    Kakiball
    Participant
    August 1, 2024 at 07:37

    Hello Rose,

    Yes, it’s working now. What is your recommended way of clearing cache?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 1, 2024 at 08:24

    Hello Kakiball,

    Use Clear cache Chrome extension https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw- to clear the browser cache if you use Chrome.

    Do not activate “Menu cache”, “Static blocks cache”, “Remove query strings from static resources” in Theme Options > Speed Optimization while making changes to site content.

    We hope this information is helpful.

    Warm Regards,
    The 8Theme Team

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