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Social login issue show wordpress top bar and user name as “admin”

This topic has 6 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

lawrep

Participant

December 6, 2024 at 06:07

Hi Team,

I have set up the google login using xstore build-in patch, however, when i test it using my another google account, a wordpress “top bar” appeared on the top panel and the user name shown as “Admin xxx” in the my account page, this will cause some confusing to the client, could it just show the email as the user name? Thanks.

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5 Answers

Rose Tyler

Support staff

December 6, 2024 at 09:33

Hello,

Thank you for reaching out to us.

To assist you more effectively, could you kindly provide some screenshots or examples of the videos in question? This will help us better understand your request.

Best regards,
8Theme’s Team

#426651 Copied

lawrep

Participant

December 6, 2024 at 11:10

Hi Team,

I have attached the img in the private content area.

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

December 6, 2024 at 13:57

Hello, lawrep,

Thank you for reaching out to us. Could you please confirm if you have made any modifications to the theme or plugin code?

Additionally, we kindly ask you to update the theme to the latest version (after creating a backup beforehand). If the issue persists, we would appreciate it if you could provide us with access to the website’s admin panel and FTP.

Best regards,
8Theme Team

#426677 Copied

lawrep

Participant

December 7, 2024 at 03:35

Hi Team,

I have updated the xstore core to the latest version and also the wordpress, however, the issue persists. I provide the FTP in the private content area for your checking, thank you!

Please contact administrator
for this information.

#426721 Copied

Andrew Mitchell

Support staff

December 9, 2024 at 16:29

Hello, lawrep,

We hope this message finds you well.

We have made some updates and kindly ask you to review them. Additionally, please ensure that any user logging in through social networks is not already registered as an administrator.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

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