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Social Share is On, but I can't add any of them.

This topic has 6 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

PSNick

Participant

August 22, 2019 at 19:20

Hello,

I have the latest version of XStore (and tried also with the previous one) and am unable to modify the social share icons and URLs on the theme on any page. In particular single product page is the most important.

Above I made a search so every parameter appears, but going directly to the Social Sharing menu shows exactly the same. It asks me to enable it in the other sections, but they’re enabled.

This is what the single page looks like when enabled:

Thank you.

#219767 Copied Theme version: 5.6 WooCommerce version: 3.7.0

5 Answers

Rose Tyler

Support staff

August 23, 2019 at 07:07

Hello,

Please see screenshot – https://prnt.sc/owefgo
If this is not what you are looking for, describe the problem in more details and provide URL + temporary wp-admin access.

Regards

#219790 Copied

PSNick

Participant

August 23, 2019 at 13:09

Hello,

That might be what I need, but those options do not appear in my screen.

I have included admin access in the private content area.

Thank you.

Please contact administrator
for this information.

#219889 Copied

Rose Tyler

Support staff

August 23, 2019 at 13:15

Hello,

Here is a screenshot from your site – https://prnt.sc/owjmz4 Make sure that you are using not very old browser. Check Theme Options from another device.

Regards

#219893 Copied

PSNick

Participant

August 23, 2019 at 16:46

Indeed it’s there with Chrome. I was using the latest version of Opera (which uses Chromium), and it doesn’t appear there for some reason.

Thank you!

#219936 Copied

Olga Barlow

Support staff

August 23, 2019 at 17:41

Hello,

You are welcome.

Regards

#219940 Copied
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