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Some changes are not visible on the live site

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

shafayet16

Participant

November 11, 2021 at 20:15

Hello! Hope you are doing well. I am using Alidropship woo ( https://alidropship.com/ ) plugin to import products to my store. Everything is fine, except on my single product page (https://pinkflakes.com/product/patch-pocket-buttoned-jeans/) when you are on a desktop you can see the full-size chart, but when you switch to mobile view you will not get some of the sizes, which I believe gets trimmed automatically, which I don’t want.

2. I am unable to clear cache successfully. I am not seeing some of the changes on the live site which I made. For example, I have added some paddings which is not visible. I have also changed the background color of the sale tag to black.

https://prntscr.com/1z6n2fh

#308252 Copied Theme version: 8.0.9 WooCommerce version: 5.8.2

3 Answers

Rose Tyler

Support staff

November 12, 2021 at 09:20

Hello,

Thanks for using our theme.
1/ Could you provide a screenshot? https://gyazo.com/e492fe00cb7394988d8ba145349c5eed
2/ Do you have a server cache or CDN?
Describe with screenshots changes that were done but not applied + provide temporary wp-admin access, so we can take a closer look.

Regards

#308323 Copied

shafayet16

Participant

November 12, 2021 at 09:40

1. Here is the full-size chart visible in the desktop mode: https://prntscr.com/1z9jdxp
Missing some size measurements in the mobile view: https://prntscr.com/1z9jl3f

2. Yes, I have a Server CDN.
Changes visible when I’m editing: https://prntscr.com/1z9jom6
Changes are not visible on the live site after clearing the cache: https://prntscr.com/1z9jt7v

Temporary login link provided.

Please contact administrator
for this information.

#308326 Copied
Rose Tyler

Support staff

November 12, 2021 at 16:30
Hello,

1/ Try to add the next code in Theme Options > Theme custom CSS:

.woocommerce-tabs.type-accordion .wc-tabs .wc-tab { overflow: auto; }

2/ Maybe it is just a cache of your browser, here is we checked – https://prnt.sc/1zave7r > https://prnt.sc/1zav7uw
https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Regards
#308374 Copied
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Some changes are not visible on the live site

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