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Some doubt - by ifernagu - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

ifernagu

Participant

January 29, 2021 at 12:19

Thanks for your attention first of all.

Various doubts:

– I have translated most of the theme except 2 words. Select option and add to cart. How can I do it?

– If I want to update the theme it gives me an error and does not let me

– When I update elementor sometimes it gives me error 403.

– How can I do what I attach in the photo?

#271049 Copied Theme version: 7.2.3 WooCommerce version: latest

5 Answers

Rose Tyler

Support staff

January 29, 2021 at 14:22

Hello,

– Sync translation of the theme, WooCommerce, and XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate these strings.
– Could you provide a screenshot of the error? Try to update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
– Read this article – https://elementor.com/help/publish-update-button-not-work/
– Theme Options > Header builder > Cart settings – https://prnt.sc/xt8tse

Regards

#271070 Copied

ifernagu

Participant

January 29, 2021 at 17:45

Thanks.

– ok. I,ll do it in that way
– The error:Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Desactivando el modo de mantenimiento…

– ok to the elementor
– It dosen´t work. I do same but dosent work. Look my picture:

http://www.webpruebarafafo.com/wp-content/uploads/2021/01/po2.png

#271116 Copied

Rose Tyler

Support staff

January 30, 2021 at 08:28

Hello,

Thanks for the reply.

The error:Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

– Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

It dosen´t work. I do same but dosent work. Look my picture:

– Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?
Do you mean this area https://prnt.sc/xuri5i does not persist in Off-Canvas? https://prnt.sc/xurj8h – make sure you added Cross-Sells for products, for example – https://prnt.sc/xurlpl https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#271202 Copied

ifernagu

Participant

February 1, 2021 at 13:46

Nothing impossible. I’m desperate

It won’t let me update the topic. Now I get an error in blue.

Impossible to translate the word relad product. The rest all.

I get an error with the plugin element 403.

Please contact administrator
for this information.

#271592 Copied

Rose Tyler

Support staff

February 2, 2021 at 08:39

Dear Ifernagu,

Let’s go one by one.
1) As I can see, the theme is updated on your site – https://prnt.sc/y02lzu It is the latest version.
2) Related products – https://prnt.sc/y02nbb
I’ve created a translation for XStore Core plugin, so now you can translate https://prnt.sc/y02oix > https://prnt.sc/y02ou8
3) Have you read the article of the Elementor plugin about the 403 error? I’ve published this page using Elementor without any problem – https://prnt.sc/y02rl9 Is it solved?

Regards

#271716 Copied
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