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Some final issues - by Jose Noa - on WordPress WooCommerce support

This topic has 21 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Robert Hall

Jose Noa

Participant

March 23, 2015 at 09:12

Hello good morning. Great theme !!
Very easy to compose with the importation of DEMO. I’m no expert, just a lawyer hard and keep going. I have some final questions that I can not fix, and would like to aportarais me some solution.
1.) imported version onepage https://www.8theme.com/ demo / woopress / onepage / . The navigation computer PC is OK, but Mobile version no answer.
2.) inserted Appearance / Menu icons 32x32px no results live.
3.) need to make updates to the topic because I have installed version 1.2 and I think it is good that new versions were installed, but I have no idea, my question is if there is video support on installing updates issues.
Thanks and I reiterate my congratulations.

Jose

Please, contact administrator
for this information.

#51595 Copied Theme version: 1.2 WooCommerce version: 2.3.6

20 Answers

Eva Kemp

Support staff

March 23, 2015 at 09:19

Hello,

1. This bug is fixed in the new theme version. So you need update it.
2. Please clarify your issue with more details.
3. You can watch this tutorial how to update the theme (it’s for legenda theme but the process is identical).

Thank you.
Regards,
Eva Kemp.

#51601 Copied

Jose Noa

Participant

March 23, 2015 at 09:56

Best clarification Detail # 2:
I need to do this http://prntscr.com/6k98z3 I completed the menu http://prntscr.com/6k99kv but I see the result.
Thank You.
Jose

Please, contact administrator
for this information.

#51613 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 23, 2015 at 13:03

Hello,

That section is for background image and not for menu icons. If you want to add icons to the menu you need use some plugin, for example:
https://wordpress.org/plugins/menu-icons/screenshots/
http://www.wpbeginner.com/plugins/how-to-add-image-icons-with-navigation-menus-in-wordpress/
http://www.wpexplorer.com/adding-images-wordpress-menu/

Thank you.
Regards,
Eva Kemp.

#51649 Copied

Jose Noa

Participant

March 23, 2015 at 17:59

Good afternoon, grateful for the help this morning.
This is a new issue, http://prntscr.com/ 6ke4cm not in the language file SHOPPING I need translated. Can you tell me how I can do it directly in this NOTICE.
Thank You.
Jose

#51766 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 23, 2015 at 18:27

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#51777 Copied

Robert Hall

Support staff

March 23, 2015 at 18:29

Hello,

You can translate this string in \themes\woopress\framework\theme-functions.php file on line 881.

Regards,
Robert Hall.

#51778 Copied

Jose Noa

Participant

March 23, 2015 at 19:39

Thank you, everything went great.
Woopress is very good, but their support team is ELEVEN.
Greetings.
Jose

#51799 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 23, 2015 at 19:53

Hello,

You’re welcome and thank you for the feedback.
We’d be very grateful if you leave a comment on our site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 .

Thank you.
Regards,
Eva Kemp.

#51803 Copied

Jose Noa

Participant

March 23, 2015 at 20:30

Hi Eva, so good, but the upgrade to 1.04 dare not do it. I have seen several times the video, but I’m not webmaster, just amateur lawyer.

Please, contact administrator
for this information.

#51809 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 23, 2015 at 20:32

Hello,

Please confirm you have a back up of your files and database.

Thank you.
Regards,
Eva Kemp.

#51811 Copied

Jose Noa

Participant

March 23, 2015 at 20:53

If I have.
Thank You

#51818 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 23, 2015 at 22:37

Hello,

Sorry, but we can connect neither to your control panel nor to wp-admin panel.
Please check if you wrote the information correctly.

Thank you.
Regards,
Eva Kemp.

#51848 Copied

Jose Noa

Participant

March 24, 2015 at 09:14

Sorry, good morning. It must be a problem with the served, because I can not connect. I notice here as they become operational.
Thanks, greetings.
Jose

#51903 Copied Theme version: 1.2 WooCommerce version: 2.3.6

Eva Kemp

Support staff

March 24, 2015 at 09:41

Hello,

Sorry, but there are still connection problems.
Please contact your host concerning this issue.

Thank you.
Regards,
Eva Kemp.

#51910 Copied

Jose Noa

Participant

April 16, 2015 at 18:05

Good afternoon: I have solved the outstanding issue and wanted to pick up where left off. I refer you to access private data.
Thank you very much
Jose

Please, contact administrator
for this information.

#57538 Copied Theme version: 1.2 WooCommerce version: ?

Eva Kemp

Support staff

April 16, 2015 at 18:40

Hello,

Please confirm you have a back up of your site and database and we’ll update the theme for you.

Thank you.
Regards,
Eva Kemp.

#57544 Copied

Jose Noa

Participant

April 16, 2015 at 19:39

Yes, I have backups.
Thanks Eva

#57552 Copied

Eva Kemp

Support staff

April 16, 2015 at 20:57

Hello,

I’ve updated the theme.
Please check your site.

Thank you.
Regards,
Eva Kemp.

#57567 Copied

Jose Noa

Participant

April 17, 2015 at 08:24

Thank you.
Jose Noa.

#57630 Copied

Robert Hall

Support staff

April 17, 2015 at 08:44

Hello,

You’re welcome!

Regards,
Robert Hall.

#57633 Copied
Tagged: final issues, optimization, persuasive, solutions, themes, woocommerce, wordpress
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