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Some Images are not displayed (loaded correctly into mediacenter)

This topic has 5 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Andre

Andre

Participant

August 29, 2023 at 17:55

Hi Team,

some of the images are not displayed/shown. There is just like a placeholder. The images appear in the media center.

What I did:
# Deactivated Caching in XStore -> Speed Optimization
# Flushed Cached

Thanks in advance

André

Please, contact administrator
for this information.

#366052 Copied Theme version: 9.1.13

4 Answers

Rose Tyler

Support staff

August 30, 2023 at 07:11

Hello, Andre,

Thank you for contacting us and for using XStore.

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#366088 Copied

Andre

Participant

August 30, 2023 at 10:15

Hi,

the problem still occurs. Maybe you flush the cache to see a newer version? There are still no pictures visible – except from the webshop pictures.

Thanks for helping

André

#366110 Copied

Rose Tyler

Support staff

August 30, 2023 at 12:21

Hello, Andre,

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same behavior, it means the situation is independent of our theme.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#366121 Copied

Andre

Participant

August 30, 2023 at 12:23

Hi Team,

i worked on a solution as well. I suppose the error is somewhere at cloudfront and the SSL, now everythings works. For other users: please see the cloudfront community forum 🙂

André

Edit:
Again, the problem occures. The problem only effects XStore Widgets, e.g. “Banner”. If I insert normal Elementor Widget, like a Picture, it is displayed / shown normally.

If you inspect the box, you get: data:image/svg+xml;utf8,%3Csvg%20xmlns=’http://www.w3.org/2000/svg’%20viewBox=’0%200%201000%201000’%3E%3C/svg%3E

–> A http:// link, while it should be a https://

I renamed all http tables, but it has no effect

#366122 Copied
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Some Images are not displayed (loaded correctly into mediacenter)

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