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SOme new bugs found here. Please help to solve

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Vladis

Participant

March 24, 2023 at 20:32

Hello, I have 2 bugs, please help to solve.
1. I enabled cookies box, everytime I go to homepage, it apears again, though I accepted them. This happens only on homepage. How to solve this?
2. When I add product to cart with ajax button, it shows cart preview like this: https://media.discordapp.net/attachments/1070090353971052615/1088906222167654420/image.png?width=901&height=614
Than I go to another product, hover on the same cart icon and I see broken view: https://media.discordapp.net/attachments/1070090353971052615/1088906563323957341/image.png?width=897&height=614
If I click add to cart again, view is fixed, but when I navigate to another product again and click cart icon to preview it, it is broken again. How to fix this?
3. I believe something happend to cart page, because it is also looks kinda broken, more like mobile view, not desktop. https://media.discordapp.net/attachments/1070090353971052615/1088907062794268782/image.png?width=864&height=614
What do you think?

Please, contact administrator
for this information.

#351150 Copied Theme version: 9.0.3

3 Answers

Rose Tyler

Support staff

March 25, 2023 at 10:59

Hello, Vladis,

Thank you for contacting us and for using XStore.

1/ Please try to disable cache plugin and check how it works then.
In order to prevent the notice popup from being cached, please add the following cookies to your cache plugin settings > Reject Cookies:
etheme_cookies
For example – https://www.8theme.com/topic/wishlist-removed-items-reappear-after-page-reload-only-when-not-logged-in/#post-345307

2,3/ In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

#351203 Copied

Vladis

Participant

March 25, 2023 at 16:47

Thanx a lot! solved both things, really great support

#351227 Copied

Rose Tyler

Support staff

March 25, 2023 at 16:57

Hello, Vladis,

You are always welcome.

We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!

Kind Regards,
8theme team

#351228 Copied
Tagged: array, best selling themes, bugs, json, persuasive, solve, woocommerce
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