Some of issues in RTL and LTR styles , need to solve

Dear @Lyana,

I hope this message finds you well. I am writing to update you on the recent adjustments made to your website as per your requests:

1. The alignment of your section heading was previously set manually in the settings. We have now reset this so that it aligns with the global styles from the theme, which are correctly configured for both LTR and RTL versions. You can view the previous setting here: https://prnt.sc/AavMHSXxqvD1.

2. Regarding your request to reverse the ‘return to previous’ element of the Breadcrumbs, this feature typically follows a global style applicable across all our demos, which you can view here: https://xstore.8theme.com/. However, we have accommodated your unique request by adding a few lines of CSS in your Theme Options under Theme Custom CSS -> Global CSS.

3. The requested changes have been successfully implemented.

4. Please clear your browser cache to see the updates on your site.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

Dear @Lyana,

Upon reviewing the HTML code, we have identified that the direction of the short description for the product (viewable at https://prnt.sc/sbcd9iWZ5KdP) has been hardcoded. This modification appears to have been implemented in the backend details of the product, as shown here: https://prnt.sc/pGtraob2SEVB.

Please note that this is not a bug related to the theme but a customization made on your end. Consequently, any necessary adjustments to the short description should be handled by you or your development team.

Regarding your inquiry about translations, we recommend consulting our documentation first. You can find comprehensive guidance and answers to frequently asked questions at https://www.8theme.com/documentation/xstore/theme-translation/.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

Hello, lyana,

Thank you for reaching out and providing detailed information about the issue you are experiencing with the “MY REWARDS” tab in the mobile panel. We sincerely apologize for any inconvenience this may have caused.

We have reviewed the modifications made previously by our support team and have implemented a fix for the non-responsive behavior of the tab in the Arabic version. Please check now to see if it directs you to the appropriate page as expected.

If you encounter any further issues or require additional assistance, please do not hesitate to contact us. Your satisfaction is our top priority.

Best Regards,

8Theme’s Team

Dear @Lyana,

I hope this message finds you well.

I am writing to inform you that our theme includes several modified files from the WooCommerce plugin, which incorporate our specific features and options. To address your particular needs, we have duplicated the original file of product-image.php at the following path: xstore-child/woocommerce/single-product/product-image.php.

You can view the functioning result here: https://prnt.sc/d5H0ZKDuLnsl. However, please note that the settings for this element are currently not operational, as shown here: https://prnt.sc/FQN1xrWfICH8.

If you are in contact with the plugin’s author, it may be beneficial to inquire whether there are any available filters or actions that would allow a custom product gallery from theme based on the Swiper library to integrate with their functionality. Additionally, we are interested in learning if there are any specific filters or hooks that we could implement to enable the plugin to recognize the custom selectors of the product gallery.

Thank you for your attention to this matter. We look forward to your feedback and any guidance you can provide.

Best regards,
Jack Richardson
8Theme’s Team

Dear @Lyana,

I hope this message finds you well. We have identified an issue with the CSS configuration in the YITH WooCommerce Product Add-Ons & Extra Options plugin that is affecting the display properties on your website. Specifically, the plugin enforces a ‘display: block !important’ style on ‘form.cart’ across all instances, which is generally not considered best practice. You can view the issue here: https://prnt.sc/AV9DExPy6it3.

To address this, we have implemented the following custom CSS solution to correct the display issue in the sticky cart on your site:

.single-product.woocommerce selector .etheme-sticky-cart form.hidden {
    display: none !important;
}

You can review the custom CSS here: https://prnt.sc/tLux4AntydLo.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

Dear lyana,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team