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Some of Theme Options are not working - by stronyrise

This topic has 4 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

stronyrise

Participant

November 28, 2017 at 13:03

Hello

Ive purchased your theme. Its a very high quality product, however Ive founds some problems. I hope that you can help me.

I cant change color scheme(I see the title “color scheme”, but options to change the color are not displayed). Footer options are also not displayed. Some other options are also not visible.

I tried to work with php version 5.6 and 7.0.

Please help me as fast as possible, Anna

Please, contact administrator
for this information.

#178849 Copied

3 Answers

Rose Tyler

Support staff

November 28, 2017 at 14:53

Hello,

Thanks for the topic. Hope you are having a nice day.
The problem relates to Screets Live Chat plugin you may to disable the chat plugin, or follow this suggestion:

Open “wp-content/plugins/screets-lc/core/library/titan-framework/js/min/wp-color-picker-alpha-min.js” file
Change the content of that file with this one: https://raw.githubusercontent.com/kallookoo/wp-color-picker-alpha-plugin/master/wp-color-picker-alpha.js
Clear browser cache
Refresh chat options

You may use https://javascript-minifier.com/ to minify content of the file.

Let us know if you need any further assistance.

Regards

#178860 Copied

stronyrise

Participant

November 28, 2017 at 15:13

Thanks it works! Have a beautiful day. Regards

#178866 Copied

Rose Tyler

Support staff

November 28, 2017 at 15:15

You’re welcome! 🙂
Let us know if you need any further assistance.

Regards

#178867 Copied
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