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Some pages are blank in import demo incomplete options

This topic has 6 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

azbarga

Participant

January 25, 2023 at 18:37

hellloooo

I want some suppurt to install full demo on my site if possible

Whenever I download the demo, I see that it does not load all pages and there are blank pages on the home page

Please, contact administrator
for this information.

#345090 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

5 Answers

Tony Rodriguez

Support staff

January 26, 2023 at 06:03

Hello @azbarga,

We would like to remind you that you can only import a single demo on a single site at a time. If you attempt to import multiple demos on the same site, it could cause damage to the site.

Please ensure that your server requirements meet the latest theme and plugin minimum requirements. You can refer to this test site requirement for reference: https://postimg.cc/wttf9r6N.

We recommend that you reset your WordPress and start with a fresh one. Then, please follow the steps listed below:

1. Install the theme on your site.
2. Activate the theme with your purchase code.
3. Install the Theme required plugin like XStore Core.
4. Try to Import the single demo on your site.

For further instructions, please watch this video: https://youtu.be/i7STFGZapx8.

If you wish to import other demo sections on your site, you may use the XStore Studio functionality as well: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/.

We hope this information is helpful.

Best regards,
8Themes Team.

#345112 Copied

azbarga

Participant

January 26, 2023 at 13:26

helloooooo

its ok now – thank

how to remove ” Sign up to Newsletter & Follow us ” !!! in green line in footer !!!

I want to hide this line from mobile browsing! Because it affects the payment

#345140 Copied

Tony Rodriguez

Support staff

January 26, 2023 at 13:49

Hello @azbarga,

We have recorded a video to demonstrate how to remove the “Sign up to Newsletter & Follow us” section on mobile. Please watch the video in its entirety and follow the steps shown: https://www.veed.io/view/c2c892b1-6362-40b0-8875-7837a644057c?sharingWidget=true&panel=share

Best Regards,
8Theme’s Team

#345141 Copied

azbarga

Participant

January 26, 2023 at 19:27

thank you @Tony Rodriguez

https://ibb.co/GQhKrVj
lock to the image

There is a lack of fields: such as the year field and the password field on the back of the card! This problem only appears in browsing the phone!

#345181 Copied

Tony Rodriguez

Support staff

January 27, 2023 at 05:27

Hello @azbarga,

We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not related to our theme and we suggest that you reach out to WooCommerce support for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.

If the issue persists, please provide us with your site’s live URL and the Admin Login details in the private content area of this topic so that we can investigate the issue further. Please also share the page URL as well as having that issue.

Thank you for your cooperation.

Best Regards,
8Themes Team

#345191 Copied
Tagged: best, blank, demo, import, incomplete, options, pages, selling, themes, woocommerce
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Some pages are blank in import demo incomplete options

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