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Some pages are showing 404 page like when i want to connect to crms

This topic has 5 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

Solomon

Participant

July 12, 2024 at 15:15

Some pages are showing 404 page like when i want to connect to klaviyo. If you can test it out with a demo account…?

Please, contact administrator
for this information.

#404413 Copied Theme version: 9.3.14

4 Answers

Rose Tyler

Support staff

July 12, 2024 at 15:18

Hello Solomon,

Thank you for reaching out to us.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.

Best Regards,
8Theme’s Team

#404414 Copied

Solomon

Participant

July 12, 2024 at 19:42

Ok but if i di that and return it back to the xstore theme, will the website be like i did it now?

#404454 Copied

Solomon

Participant

July 13, 2024 at 05:20

Hello, I asked that if I change the theme to Storefront theme and when we’re done and I change it back to Xstore core theme, will everything I’ve done be intact?

#404466 Copied

Rose Tyler

Support staff

July 14, 2024 at 06:42

Hello Solomon,

Sorry for the delay in answering.

All should be fine, but it is recommended to create a backup of your website before proceeding with any changes (the hosting provider can do the backup for you).
There is a possibility that the widgets may not retain their proper configuration. To mitigate this, we recommend navigating to the “Appearance” section and then selecting “Widgets” prior to initiating the theme switch. This will allow you to reallocate the widgets to their appropriate areas after reverting to the original theme.

Best Regards,
8Theme’s Team

#404581 Copied
Tagged: 404 error, crm connection, page not found, website fixes, website troubleshooting, woocommerce templates, wordpress
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