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Some product picture not show in products page

This topic has 8 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

mehmetin

Participant

October 20, 2015 at 22:13

Hello,

Some product picture not show in products page, why?

http://runkliadams.com/urun/sa/

Please, contact administrator
for this information.

#95231 Copied

7 Answers

Jack Richardson

Support staff

October 21, 2015 at 07:25

Hello,

May we reupload theme files?
Please create a back up of your site.

Best regards,
Jack Richardson.

#95257 Copied

mehmetin

Participant

October 21, 2015 at 08:15

hello, i created backup on cpanel.
i shared cpanel information in private area.
Thanks for help.

Please, contact administrator
for this information.

#95269 Copied

Eva Kemp

Support staff

October 21, 2015 at 14:48

Hello,

Please check if any cache is enabled on a server. Any changes we make on the site are not visible and the reason may be because of cache on your server.

Thank you.

Regards,
Eva Kemp.

#95381 Copied

mehmetin

Participant

October 21, 2015 at 22:05

Hello,

i changed product description and price, i showed in product page, i dont think it is relevant to the cache.

why i dont see the pictures?

#95481 Copied

Eva Kemp

Support staff

October 22, 2015 at 09:23

Hello,

Please try to make any changes in the theme files, not in the content, and check if those changes will take effect.

Thank you.

Regards,
Eva Kemp.

#95550 Copied

mehmetin

Participant

October 24, 2015 at 10:25

Hello,

we changed the server, please try again now.
we are using same cpanel and ftp informations.

thanks.

#95873 Copied

Eva Kemp

Support staff

October 26, 2015 at 12:17

Hello,

Have you tried to make any changes in the theme files? Have those changes taken any effect?

Regards,
Eva Kemp.

#96010 Copied
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