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Some Questions - by Vidabio - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

Vidabio

Participant

April 20, 2018 at 18:04

Hi,

I need help with some issues in my site, please.

– How can I translate to spanish all text involve in Woocommerce contents? From cart and payment process to “new” or “sale” lables.
– How can I put the pricing box bigger, like in the demo?
– How can I separate the page content in Shop and Product pages from header? Because they overlap as you can see at the site.
– Must I change any configuration in the server?

A lot of thanks in advance
Enjoy the weekend!

Please, contact administrator
for this information.

#191637 Copied Theme version: 4.4 WooCommerce version: 3.3.5

5 Answers

Rose Tyler

Support staff

April 23, 2018 at 09:06

Hello,

1. Please read this article https://docs.woocommerce.com/document/woocommerce-localization/
I would recommend you use Loco translate plugin to the theme translation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
2. Please provide a screenshot for better understanding and URL of the desired demo displaying.
3. Go to Theme Options > Header Settings > Enable header overlap > Off, and enable the overlap only for the Home page – http://prntscr.com/j8vg29
4. Contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
https://prnt.sc/j8vgqv

Regards

#191704 Copied

Vidabio

Participant

April 24, 2018 at 20:24

Thanks a lot Rose.

I need more of your help, please.

1 Screenshot and URL of the price size I want in the pricing tables, bigger than actually it is.
https://prnt.sc/j9d3yj
https://www.8theme.com/demo/royal/pricing-tables/
2 I followed all instructions to translate woocommerce but not works.
3 I can’t connect the live chat. This is the message I received, “The given sign-in provider is disabled for this Firebase project. Enable it in the Firebase console, under the sign-in method tab of the Auth section.”
4 Sometimes the Slider works well: fullwidth and quick charging but sometimes it doesn’t, slow charge and boxed.

Infinite thanks in advice again.

Please, contact administrator
for this information.

#191896 Copied

Rose Tyler

Support staff

April 25, 2018 at 08:54

Hello,

1. On our demo using Pricing Table element, but on your site, Price Boxes are added.
Here is example http://prntscr.com/j9tbb0 > http://prntscr.com/j9tbei
Of course, you can use Price Box elements. There is a lot of different settings – http://prntscr.com/j9tcxs http://prntscr.com/j9tcpz http://prntscr.com/j9tct0 Please test these settings.
Let us know if you need to change something more and explain in details the desired result.
2. Here are 2 translations for woocommerce http://prntscr.com/j9teeq You may delete http://prntscr.com/j9tfdu from wp-content/languages/loco/plugins folder.
Also, you need to translate theme, because some files of woocommerce were re-wrote in our theme. For example https://prnt.sc/j9tgm5
3. Chat uses the Google Firebase. If you created an account there, please check Firebase project settings.
4. Do you mean such situation while the page is loading? This behavior relates to scripts of the revolution slider. When the page is loading the row is not full with so image is in the container then script makes it the full width and image become full width. You can enable preloader (Theme Options > General) to hide site while page loading is in progress.

Regards

#191912 Copied

Vidabio

Participant

April 25, 2018 at 18:48

Thank yo so much Rose, sincerely.

Very best regards!! 🙂

#191977 Copied

Rose Tyler

Support staff

April 26, 2018 at 08:39

You’re welcome!

Regards

#191988 Copied
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