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Some sections appearing fine on desktop. But not appearing correctly on mobile.

This topic has 4 replies, 3 voices, and was last updated 3 days, 23 hours ago ago by Tony Rodriguez

Terpsauce

Participant

March 13, 2025 at 21:13

Images 1 and 2 shop the banners from the home page. Im referring to “ad Banner 4” and “ad banner 5”

On desktop they appear fine. However on mobile, Ad banner 4 is missing the button, and Ad Banner 5 is missing the title text “Ad Banner”.

Images 3 and 4 show banners from he shop page.

On desktop they appear fine. However on mobile, the first banners are missing their title texts and the final banner is missing its normal text.

Files is visible for topic creator and
support staff only.

#437264 Copied Theme version: 9.4.8

3 Answers

Jack Richardson

Support staff

March 17, 2025 at 08:12

Dear @Terpsauce,

I hope you are doing well.

Each banner widget includes options to hide certain elements on mobile devices, and it appears that these options are enabled for some of your banners. Please refer to the following links for reference:

– https://prnt.sc/37794wo_5T86
– https://prnt.sc/8sy3Utrf2Lsy

We kindly ask you to review the configuration of the banners where these elements are missing and adjust the settings as needed.

Should you require any assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

#437498 Copied

Terpsauce

Participant

April 16, 2025 at 10:54

Thanks!

#440833 Copied

Tony Rodriguez

Support staff

April 16, 2025 at 10:54

Dear Terpsauce,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#440834 Copied
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Some sections appearing fine on desktop. But not appearing correctly on mobile.

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