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Some theme translations does not show up at frontend

This topic has 6 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

Simeon Iliev

Participant

June 28, 2024 at 13:11

Hello,

The translations of some texts in the header and footer does not show up in the frontend. I have cleared the cache but still nothing. I am attaching image.

#402218 Copied Theme version: 9.3.14

5 Answers

Rose Tyler

Support staff

June 28, 2024 at 14:36

Hello MEXESS,

Thank you for reaching out to us with your concern.

We do not see your images. It appears that there is an issue with our website, and our team is currently working to resolve it. In the meantime, could you please send us screenshots of the issue via a file-sharing service, such as WeTransfer (https://wetransfer.com)?
https://prnt.sc/dwSxlw3owxzz

Best Regards,
8Theme’s Team

#402243 Copied

Simeon Iliev

Participant

July 1, 2024 at 13:59

Hello,

Some text in the header and footer can’t be translated. I have found and translate the strings in WPML but the translation does not take effect in the storefront

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#402585 Copied

Rose Tyler

Support staff

July 1, 2024 at 14:24

Hello MEXESS,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402596 Copied

Simeon Iliev

Participant

July 1, 2024 at 14:32

Hi,

Private content

Please contact administrator
for this information.

#402605 Copied

Rose Tyler

Support staff

July 1, 2024 at 14:58

Hello MEXESS,

This article should help you translate the template of the header builder – https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates
Please contact WPML plugin support to get further assistance.

Best Regards,
8Theme’s Team.

#402610 Copied
Tagged: frontend issues, theme translations, theme troubleshooting, translation errors, woocommerce themes, wordpress, wordpress woocommerce
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