Some Xstore Widgets keeps loading on front page

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Sumit
    Sumit
    Participant
    July 7, 2023 at 07:25

    My advanced headline and other widgets keep loading on front page

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2023 at 07:58

    Hello, Sumit,

    Thank you for contacting us and for using XStore.

    We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    Kind Regards,
    8theme team

    Avatar: Sumit
    Sumit
    Participant
    July 7, 2023 at 08:08

    Thanks for reply

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2023 at 09:36

    Hello, Sumit,

    Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    If you found out that it is the LiteSpeed cache plugin that causes the problem, you can change it to another cache plugin, or check the settings of the LiteSpeed cache to disable an option – the reason for the problem.

    We hope this information is helpful.

    Kind Regards,
    8theme team

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