Something is going wrong with the short discription

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: RT2012
    RT2012
    Participant
    July 3, 2023 at 14:32

    When i click on a product, the short discription is not correct in the screen.
    The text does not break where it is supposted to, could you please assist.

    The domain is http://www.salongoederen.nl

    And an example of a product going wrong is:
    https://www.salongoederen.nl/product/diamond-kissed-lipgloss/

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2023 at 15:45

    Hello, RT2012,

    Thank you for contacting us and for using XStore.

    In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

    Kind Regards,
    8theme team

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