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Something wrong. Cannot edit posts (White background), Woocommerce editor stuck

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: linoy
    linoy
    Participant
    February 6, 2020 at 15:17

    Hello there!
    After I updated the design & some plugins, something now wrong.
    I Cannot edit any page / Posts.
    The woocommerce product editor is stuck…

    When I’m changing the theme – it’s ok.

    What`s wrong? Please help 🙁

    Please, contact administrator
    for this information.
    #229443 Copied Theme version: 6.2 WooCommerce version: 3.9.1
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    February 7, 2020 at 05:51

    Hi,

    Looks that Yoast SEO Premium plugin could be the reason of the problem. Once we disabled plugin problem disappeared.

    Regards,
    Hung PD

    #229456 Copied
    Avatar: linoy
    linoy
    Participant
    February 7, 2020 at 06:56

    Thank you, i will check it.
    But why its happen? With other themes everything ok….

    One more thing please.
    When i click to onlarge the porduct picture in product page, the image dissapear. Can you help with this?

    #229462 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2020 at 12:08

    Hello,

    1) Probably plugin generates some JS error in the console, probably they conflict with something in our theme. Need to check the error but can’t log in to your site anymore (wrong pass).

    2) Provide us with link to product where you have this issue because we did not face this problem https://gyazo.com/c756e0e0294b36f2864b4ae8ff9fb86e

    Regards

    #229473 Copied
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