Return to previous page

Something wrong with the 'back to top' button

This topic has 5 replies, 2 voices, and was last updated 4 years ago ago by Le_Twins

Le_Twins

Participant

January 27, 2021 at 17:00

https://drive.google.com/file/d/1fiZr5PAOxlwIrM7-sVnfBGWKWK0LcE33/view?usp=sharing

#270616 Copied Theme version: 7.2.4 WooCommerce version: 5.6

4 Answers

Rose Tyler

Support staff

January 27, 2021 at 17:14

Hello,

You need to clear all cache – browser, plugin, server.

Regards

#270618 Copied

Le_Twins

Participant

January 28, 2021 at 21:19

Hi,
we refresh the cache but the problem appears again.
It happened just on some kind of device, like IphoneX and in the elementor mobile.
For example with iphone6s doesn’t happen..

At the moment we have disabled the button, looking for a solution

#270940 Copied

Rose Tyler

Support staff

January 29, 2021 at 08:31

Hi,

Go to Dashboard > Updates > click Check again link and update the theme to version 7.2.4.1.

Regards

#270984 Copied

Le_Twins

Participant

January 29, 2021 at 12:56

It works, thank you

#271054 Copied
Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Something wrong with the 'back to top' button’' has been successfully resolved, and the topic is now closed for further responses

Something wrong with the 'back to top' button

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection