Sorry, I cannot get the API response activating theme

This topic has 3 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler

  • Avatar: traveltogethertours
    traveltogethertours
    Participant
    January 2, 2024 at 06:49

    Sorry, I cannot get the API response..
    I am getting this error when trying to activate theme with my

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2024 at 08:41

    Hello, Traveltogethertours,

    We apologize for the inconvenience you are experiencing with the API response during your theme activation process.
    Our dev team is working on this issue from the server side, and we will let you know once it is fixed.
    Thank you for your cooperation and understanding.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2024 at 08:50

    Hello, Traveltogethertours,

    We are pleased to inform you that the issue has been resolved.

    Kind Regards,
    8theme team

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