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This topic has 3 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: tydormi
    tydormi
    Participant
    September 24, 2019 at 02:48

    Installing a new theme and copying over royal/royal child from a staging website. I am moving things over and updated all my plugins and currently getting a “Sorry, you are not allowed to access this page.” when I try to access the theme options…

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: golf
    golf
    Participant
    September 24, 2019 at 10:11

    Try installing the plugins required by the template:
    – CMB2
    – Redux Framework
    I solved it this way.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2019 at 14:58

    Hello,

    Yes, these plugins are required plugins that allows you to use Theme Options and custom settings for the pages/products, so keep them enabled.

    Regards

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