Sort by price is not showing the results properly

This topic has 2 replies, 2 voices, and was last updated 2 hours, 23 minutes ago ago by Tony Rodriguez

  • Avatar: Rakesh
    Rakesh
    Participant
    December 26, 2024 at 18:22

    Please refer the image. The products are sorted by the price but first 11 products (with red cross mark) are not sorting correctly but after that (with green check mark) it’s working fine. What could be the problem ?

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 27, 2024 at 05:58

    Hello, @Rakesh,

    Thank you for reaching out to us with your concern.

    1/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/woocommerce/prioritizing-specific-products-on-the-shop-page/

    2/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).

    We strongly recommend that you create a complete backup of your site before proceeding with these steps.

    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Thank you for your understanding.

    Best regards,
    8Theme Team

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