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SPAM EMAIL - by movileanu - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: movileanu
    movileanu
    Participant
    December 18, 2014 at 11:41

    Hello Team!

    got a serios and urgent problem here.

    On http://www.maluuj.ro, when as a customer you recive a mail form the site. (Newsletter, or order confirmation), the email goes to spam.

    Can you give me some advice how to narrow the problem.

    I ve allredy asked help form the Hosting company

    thankss

    Please, contact administrator
    for this information.
    #30243 Copied
    4 Answers
    Avatar: bertplantagie
    Joost van Kempen
    Participant
    December 18, 2014 at 12:07

    Hi Movileanu,

    Have you tried Mandrill yet? Madrill sends all your site e-mails (free up to 12K/month I thought) via their verified servers. We’ve had the same problem, that solved our issue 😉

    Kind regards,
    Joost

    #30256 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    December 18, 2014 at 12:10

    Hello @movileanu,

    This is related to your server configuration. Ask your host if your domain has DKIM and SPF records in DNS zone.
    Sorry, but this is not theme issue.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #30263 Copied
    Avatar: movileanu
    movileanu
    Participant
    December 18, 2014 at 12:28

    Hello,

    thanks for the quick answer. Just activated DKIM & SPF

    Joost van Kempen THANKS ALOT for the help. Working on it!

    #30269 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    December 18, 2014 at 12:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #30274 Copied
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