Speed and Loading issues on page load on website

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

  • Avatar: Generaltec
    Generaltec
    Participant
    March 3, 2025 at 07:53

    Dear XStore Support Team,

    We are experiencing loading issues on our website. Certain elements are stuck on the loading animation and do not display properly, as seen in the image below. Please find the attached screenshot for reference.

    Could you kindly check and provide a solution to fix this issue? Your prompt assistance would be greatly appreciated.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 5, 2025 at 10:41

    Hi @Generaltec,

    Do you mean the loading icon on each XStore widget?

    https://prnt.sc/YeAYYMQA9UHB

    It’s called Ajaxify. To completely disable this feature, please add the following code under functions.php file locates in your child theme:

    
    add_filter('etheme_ajaxify_elementor_widget', '__return_false');
    add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
    add_filter('etheme_ajaxify_script', '__return_false');
    

    Then add the following CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    /* Ajaxify Animation */
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
        opacity: 1;
        visibility: visible;
    }
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
        display: none;
    }
    /* Ajaxify Aniamtion */
    

    Hope it helps!

    Avatar: Generaltec
    Generaltec
    Participant
    March 5, 2025 at 11:48

    still facing same loading when page refresh plz optimize the loading issue
    do in your end I have already shared login detail with you

    Files is visible for topic creator and
    support staff only.
    Avatar: Generaltec
    Generaltec
    Participant
    March 5, 2025 at 11:49

    Please go through all the theme issues and loading issues during page refresh ?????

    Avatar: Generaltec
    Generaltec
    Participant
    March 5, 2025 at 11:51

    i have added code in functions.php file and CSS but still not work????

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 7, 2025 at 09:07

    Hi @Generaltec,

    We’ve updated the custom CSS codes a little bit.

    Could you please double check?

    Thanks.

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.