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Speed from mobile - by Natasa - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Natasa

Participant

March 7, 2024 at 17:51

Hi,
I’m facing a problem with the speed of site when it is loading on mobile phones. It is delays a lot compered to a PC loading. Do I have to set something up in theme to solve it?

Thank you in advance

#386036 Copied Theme version: 9.2.9

3 Answers

Rose Tyler

Support staff

March 8, 2024 at 08:47

Hello,

Thank you for reaching out to us with your concern regarding the loading speed of your site on mobile devices. We understand how important it is for your website to perform optimally across all platforms.

To address the issue, there are several steps you can take within the theme settings to improve mobile loading times:

1. Ensure that you are using the latest version of the theme, as updates often include performance improvements.
2. Optimize your images for the web by compressing them without losing quality, which can significantly reduce load times.
3. Utilize caching plugins that are compatible with our theme to store frequently accessed data and reduce server load.
4. Minimize the use of heavy plugins and widgets that may not be necessary, especially for mobile users.

If you have already tried these steps and the issue persists, please provide us with the URL of your site and temporary access credentials if possible. Our support team will take a closer look and assist you further.

We are committed to helping you resolve this as efficiently as possible. Your satisfaction is our priority.

Thank you for your patience and understanding.

Best Regards,
8Theme’s Team

#386062 Copied

Natasa

Participant

March 10, 2024 at 09:23

I have activated the cache plugin, w3 total cache. The speed is stil slow. Also, I want to minify css and Javascript. Is theme compatible with w3 in orden to do this?

Thank you

#386216 Copied

Andrew Mitchell

Support staff

March 10, 2024 at 12:25

Dear Natasa,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#386227 Copied
Tagged: fast loading woocommerce templates, high-speed mobile wordpress templates, mobile-friendly woocommerce themes, optimized speed woocommerce themes, rapid mobile ecommerce themes, speedy woocommerce templates
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