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Speed is very slow - by donlane - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

donlane

Participant

November 3, 2016 at 17:53

my website is

http://www.donlaneintl.com

speed is very slow how to improve the speed

#144869 Copied Theme version: X store

7 Answers

Olga Barlow

Support staff

November 4, 2016 at 08:10

Hello,

I have checked your site and, first of all, I would recommend you to optimize images and solve the server side http://prntscr.com/d2w37u http://prntscr.com/d2w3ok
Check what slide request “not found” image http://prntscr.com/d2w5cv

Also, install cache plugin and plugin for optimization of your site, read more here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

Regards

#144891 Copied

donlane

Participant

December 22, 2016 at 10:52

i did whatever you mention it destroy my website look now again a build and . facing speed problem and the big problem is it consume to much memory of hosting please help me to resolve my website speed issue

#149892 Copied

Olga Barlow

Support staff

December 26, 2016 at 08:55

Hello,

Provide me temporary admin panel access, please. We need to check and compare speed results that your site have with our and with default WP theme.

Regards

#150138 Copied

donlane

Participant

December 26, 2016 at 10:05

i have attach detail in private constant if you get that please tell me or tell me the way i can send you detail privately

Please, contact administrator
for this information.

#150147 Copied

Olga Barlow

Support staff

December 28, 2016 at 15:44

Hello,

Unfortunately, credentials you provided are incorrect. Check them and provide the correct one.

Also before this, please, contact your hosting provider and solve all the moments related to server side https://gtmetrix.com/reports/www.donlaneintl.com/JEm7rSIj
a) http://prntscr.com/dowaus
b) http://prntscr.com/dowb66

Regards

#150414 Copied

donlane

Participant

December 28, 2016 at 20:15

checked and send u again .

i have my own server i purchase hosting plan on go daddy you can tell me on hosting what i need to do

Please, contact administrator
for this information.

#150449 Copied

Olga Barlow

Support staff

December 30, 2016 at 10:08

Hello,

I’m sorry but I’m not a server admin. I’ll be able to help you only with XStore theme settings, not with server settings.

Regards

#150561 Copied
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