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Sport demo didn’t import correctly home page issu

This topic has 11 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Lokman

Participant

August 7, 2024 at 23:48

after i imported sport demo i have a problem with home page as the screen shoot

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support staff only.

#409406 Copied Theme version: 9.3.17

10 Answers

Lokman

Participant

August 7, 2024 at 23:52

i sent user name and password in Private content area

Please contact administrator
for this information.

#409407 Copied

Rose Tyler

Support staff

August 8, 2024 at 07:11

Hello Lokman,

Thank you for contacting us and for using XStore.

We’ve disabled 3rd-party plugins and imported demo content.

Video of our actions we added in the Private Content area.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#409437 Copied

Lokman

Participant

August 8, 2024 at 18:08

when i finished the home page after an hour i found the home screen changed to another demo i dont know why and why always i faced a problem with sport demo

Files is visible for topic creator and
support staff only.

#409578 Copied

Rose Tyler

Support staff

August 9, 2024 at 06:57

Hello Lokman,

We’ve checked your site – https://orig*****kingdom.com/ and the Home page is correct https://prnt.sc/XXPMMNCS0MOt
It is not our theme on your screenshot, please provide the URL.

Best Regards,
8Theme’s Team

#409612 Copied

Lokman

Participant

August 9, 2024 at 07:56

No I deleted the site and import the demo again and lose all my data when you late in response I’m very upset

#409620 Copied

Rose Tyler

Support staff

August 9, 2024 at 08:06

Hello Lokman,

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#409622 Copied

Lokman

Participant

August 10, 2024 at 09:31

im still have same issue in the import after 24 hours the site turned to new demo i want solution Please

#409725 Copied

Rose Tyler

Support staff

August 10, 2024 at 12:46

Hello Lokman,

We have noticed that the theme currently active on your website (https://prnt.sc/137sxJtMOuD_) is not the one provided by us.
Do you use CDN? In case you see XStore in the Dashboard but another theme on the frontend it can be a CDN cache issue. For example, it is XStore on the Shop page https://originalskingdom.com/shop/ , but the other theme is on Home.
This issue does not originate from our theme, and therefore, we are unable to directly influence or rectify it. However, we are more than willing to guide you on how to address this matter.
We would recommend you contact your hosting provider and ask for assistance from their side.

Best Regards,
8Theme’s Team

#409731 Copied

Lokman

Participant

August 10, 2024 at 16:37

new issue i hope i can solve all problems one time

after i modify the problem i found a new problem shop and every category showed a strange page (Great things are on the horizon
) please help

Files is visible for topic creator and
support staff only.

#409774 Copied

Andrew Mitchell

Support staff

August 10, 2024 at 19:48

Dear Lokman,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#409782 Copied
Tagged: demo import error, fix wordpress demo, home page problem, sport demo import issue, woocommerce troubleshooting, wordpress woocommerce templates
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Sport demo didn’t import correctly home page issu

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