Sport demo not import correctly please help

This topic has 8 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Lokman
    Lokman
    Participant
    August 4, 2024 at 00:06

    i face a problem in importing demo for sport theme and i don’t now why and i make all the steps right

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2024 at 07:04

    Hello Lokman,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Lokman
    Lokman
    Participant
    August 4, 2024 at 09:56

    i send the user ans the password on the Private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2024 at 11:01

    Hello Lokman,

    We appreciate your prompt response.

    We’ve disabled some 3rd-party plugins and imported demo content. Please check.

    You can activate desired plugins now, but read their description first because every unrequired plugin slows down the site a bit.

    Best Regards,
    8Theme’s Team

    Avatar: Lokman
    Lokman
    Participant
    August 4, 2024 at 11:41

    great thank you could you please told me where is the problem and which third party you disabled ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2024 at 13:12

    Hello Lokman,

    We hope this message finds you well. I am writing to inform you about recent actions taken regarding the plugins, which are aimed at optimizing performance and ensuring smooth operation.

    We have noticed that multiple active plugins were utilizing significant server resources. To alleviate this, we have deactivated several third-party plugins. This action has successfully reduced the server load and facilitated the smooth implementation of the demonstration content.

    Among the plugins, we have deactivated WPbakery to prevent conflicts with Elementor. There are also some plugins about which we lack information regarding their purpose. These have been deactivated to further reduce the load on your server. It is not necessary for you to be aware of the complete list of deactivated plugins. We recommend that you reactivate only those plugins that you are certain will be utilized. If you are unsure about the functionality of any plugin, it might be advisable to leave it deactivated.

    Here you can see that only some plugins are required https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and recommended are not obligatory.

    Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Lokman
    Lokman
    Participant
    August 8, 2024 at 00:28

    i faced same problem a gain

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2024 at 07:12
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