Sport Theme Desktop Version didn’t work properly

This topic has 3 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Lokman
    Lokman
    Participant
    August 7, 2024 at 09:20

    I had an issue with my site when the customers use Desktop Version the theme didn’t work properly and all the functions didn’t work some times it work with me in chrome and brave very well but not fine with Firefox and bing some of my customers Face a problem with the desktop with all browsers Please help

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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2024 at 09:55

    Hello Lokman,

    Thank you for reaching out to us.

    Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
    Navigate to Elementor > Tools > Regenerate CSS & Data.

    Do you use a cache plugin? Please test how it works when this plugin is disabled.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 8, 2024 at 00:31

    Dear Lokman,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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