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Spotlight Categories acts different if clicked once or twice

This topic has 10 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

stream4

Participant

February 24, 2025 at 12:11

Hi, on the Spotlight Categories – the elementor item
– if one category item is pressed once it applies a filter and the url looks like this: https://petfun.ro/shop/?filter_cat=pisici
– if the same category icon is pressed twice the category page is opened and the url looks like this:
https://petfun.ro/categorie-produs/pisici/

how can get only the second behavior even if the icon category it is pressed once?

this behavior is even in your demo page.

Thanks.

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support staff only.

#435157 Copied Theme version: 9.4.7

9 Answers

Rose Tyler

Support staff

February 24, 2025 at 13:35

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#435164 Copied

stream4

Participant

February 26, 2025 at 17:24

Hi
please check login details

Please contact administrator
for this information.

#435526 Copied

Rose Tyler

Support staff

February 26, 2025 at 17:28

Hello,

Thank you for wp-admin access.

We can’t connect to FTP. Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.

Best regards,
8Theme’s Team

#435530 Copied

stream4

Participant

February 26, 2025 at 17:51

Hi,

Please check again, i have reset the password and tested with filezilla and is working. The credentials are the same.

#435544 Copied

Andrew Mitchell

Support staff

February 26, 2025 at 18:13

Hello, stream,

Thank you for providing access. We have made some changes, and we kindly ask you to review them.

Best regards,
8Theme Team

#435549 Copied

stream4

Participant

February 26, 2025 at 19:28

Hi, i do not see any changes. i cleared the cache but still the same.

To be more specific, I was asking if is there an option when a user clicks on dogs icon category to go directly to dogs category page. please see the screenshot.

At this moment upon clicking the dog icon it apllies a filter and the url is this one: https://petfun.ro/shop/?filter_cat=caini

I was asking if is there an option to go directly to this url instead:
https://petfun.ro/categorie-produs/caini/

#435553 Copied

stream4

Participant

February 26, 2025 at 19:30

the screenshot

Files is visible for topic creator and
support staff only.

#435554 Copied

Jack Richardson

Support staff

February 27, 2025 at 13:50

Hello @stream4,

Could you kindly check the implementation now?

We have added the following code snippet to your xstore-child/functions.php file:

add_filter('etheme_dynamic_categories_support_ajax_filters', '__return_false');

As a result, the URLs of these widgets will now always redirect statically to the category page without adding extra arguments to the URL.

Please let us know if everything is working as expected.

Best regards,
Jack Richardson
The 8Theme Team

#435642 Copied

Andrew Mitchell

Support staff

February 27, 2025 at 16:36

Dear stream4,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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