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Spotlight categories problem with mobile page

This topic has 8 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

Kombajn88

Participant

January 20, 2024 at 15:27

Hello,

After using the “spotlight categories” widget, I got a page error which I attach in the pictures.

Let me just add that I did not change anything in the settings of the widget

Please, contact administrator
for this information.

#380736 Copied Theme version: 9.2.6

7 Answers

Kombajn88

Participant

January 20, 2024 at 15:30

Link to page

Please contact administrator
for this information.

#380738 Copied

Kombajn88

Participant

January 20, 2024 at 15:31

And rest if needed

Please contact administrator
for this information.

#380739 Copied

Rose Tyler

Support staff

January 20, 2024 at 16:10

Hello, Kombajn88,

Thank you for contacting us and for using XStore.

Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind Regards,
8theme team

#380747 Copied

Kombajn88

Participant

January 20, 2024 at 18:13

.

Please contact administrator
for this information.

#380765 Copied

Kombajn88

Participant

January 21, 2024 at 11:00

This problem is also on computer page, i’ve seen today. I thought that only on mobile page

#380799 Copied

Rose Tyler

Support staff

January 21, 2024 at 11:54

Hello, Kombajn88,

Thank you for your swift reply.

We kindly request that you clear your cache and revisit the page to see the updates. Additionally, we ask that you refrain from enabling the feature found at the following link: https://prnt.sc/KZ8NIRWJokQb until the release of the next theme update. We apologize for any inconvenience this may cause.

Kind Regards,
8theme team

#380802 Copied

Andrew Mitchell

Support staff

January 21, 2024 at 15:12

Dear Kombajn88,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#380812 Copied
Tagged: best selling, e-commerce solutions, mobile page, problem solving, responsive design, spotlight categories, woocommerce themes
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Spotlight categories problem with mobile page

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