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Square plugin - by mettleceo - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

mettleceo

Participant

November 4, 2017 at 16:50

Hello,
I installed square for woocommerce and was hoping to use it for payments but I keep getting an error. Woocommerce support things it’s an issue with the theme. I’ve updated the theme to the most current version and it still doesn’t work. Does this theme support square? Also here is the error i get.

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (custom.css, line 0)https://www.mettlegolf.com/wp-content/themes/idstore/custom.css?ver=4.4.12
[Error] ReferenceError: Can’t find variable: twitterWidgets
Global Code (checkout:163:255)

Thanks

#176805 Copied Theme version: 4.5 WooCommerce version: 3.1

6 Answers

mettleceo

Participant

November 4, 2017 at 16:52

Also square worked when i switched themes so it seems something with the theme is erring it out.

#176806 Copied

Rose Tyler

Support staff

November 6, 2017 at 09:04

Hello,

Please provide wp-admin and FTP access in Private Content so our developers could check it.

Regards

#176857 Copied

mettleceo

Participant

November 6, 2017 at 18:01

ok here you go

Please, contact administrator
for this information.

#176921 Copied

Rose Tyler

Support staff

November 7, 2017 at 09:38

Hello,

At first, you need update woocommerce and others your plugins to latest version.
Then check the problem with default WC theme – Storefront. Let me know result.
Also please provide a screenshot of the problem with the plugin when our theme is activated and your FTP access in Private Content.

Regards

#176948 Copied

mettleceo

Participant

November 7, 2017 at 21:36

ok i updated Woo and plugins. It still does not work. It works in other themes just not yours for some reason. I’ve chatted with the support team at Woocommerce and they think it is A code conflict with the active theme preventing a clear communication of credit card data to Square. Here is a link to the error on the check out page. Also ftp is in private content

https://www.mettlegolf.com/wp-content/uploads/2017/11/Screen-Shot-2017-11-07-at-12.28.12-PM-1.png

Please, contact administrator
for this information.

#177020 Copied

Rose Tyler

Support staff

November 8, 2017 at 11:43

Hello,

We’ve made changes in idstore/woocommerce/checkout/form-checkout.php file. Please check now.

Regards

#177087 Copied
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