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Star rating - by Lukas - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

Lukas

Participant

October 27, 2020 at 03:13

Hello Why one of my product have star rating another no ? Also how to set up numbers of stars ?

Thank u Lukas

#256606 Copied Theme version: .1.0

9 Answers

Rose Tyler

Support staff

October 27, 2020 at 07:55

Hello,

Rating is based on reviews that can be added via single product page.

Regards

#256611 Copied

Lukas

Participant

October 28, 2020 at 12:21

hey, yes i know it please check screenshots

https://prnt.sc/v8l6sk Here I cant add a star rating

https://prnt.sc/v8l75f Here Can

Only with few products, I can add a star rating

Thank you

#256766 Copied

Olga Barlow

Support staff

October 28, 2020 at 14:50

Hello,

Provide us with temporary WP Dashboard access and links to products that allow adding ratings and products that do not have this option.

Regards

#256793 Copied

Lukas

Participant

November 1, 2020 at 20:11

Hi, Ok I’ve done Wp-reset to see changes but still can’t find a solution
Please use this link

Please contact administrator
for this information.

#257330 Copied

Olga Barlow

Support staff

November 2, 2020 at 16:42

Hello,

Our user has limited permissions http://prntscr.com/vbygi3 and we can’t check the products or WooCommerce plugin options.

Regards

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Lukas

Participant

November 2, 2020 at 17:26

Hey! Sorry my bad

Please contact administrator
for this information.

#257401 Copied

Olga Barlow

Support staff

November 3, 2020 at 11:45

Hello,

If the Review option is enabled you can leave the review with the star rating http://prntscr.com/vchlwu and I don’t see problem with this. You can set the star rating from the reviews tab only and then edit it from the backend.

Regards

#257486 Copied

Lukas

Participant

November 5, 2020 at 21:27

Thank you for info now i know how to deal with it : )
Great Support !

#258039 Copied

Rose Tyler

Support staff

November 6, 2020 at 09:31

You’re welcome!

Regards

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