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State and coupon - by ganda - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

ganda

Participant

February 1, 2016 at 15:01

Hello!

i have a problem at the checkout page.

When a client chooses France at Country then the state tab disappears but when he hits proceed to Paypal there is a notification for the missing state entry and it does not allow the client to proceed the order. The problem does not appear only for France but for some other countries too.

Plus i have disabled the use of coupons but the option is still there..

I am waiting for your reply.

Thank you in advance.
Haris

Please, contact administrator
for this information.

#111094 Copied

3 Answers

Eva Kemp

Support staff

February 1, 2016 at 15:42

Hello,

The same issue persists with default Woocommerce theme Storefront. Activate it in Appearance > Themes and check yourself. Try to update Woocommerce plugin to 2.5.1 version.
Concerning “Have a coupon?” text, you can remove it in the file wp-content/themes/classico/woocommerce/cart/cart.php in line 141.

Regards,
Eva Kemp.

#111107 Copied

ganda

Participant

February 1, 2016 at 18:49

I updated woocommerce to the last version 2.5.2 and the problem is still there at both storefront and clasico.

Any suggestions?

#111147 Copied

Eva Kemp

Support staff

February 1, 2016 at 19:07

Hello,

In this we recommend you to contact Woocommerce support as the issue persists with their default theme Storefront. Ask them to check Checkout page with Storefront.

Regards,
Eva Kemp.

#111153 Copied
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