Static bloc does not change after update it

This topic has 8 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: thibaultcomte
    thibaultcomte
    Participant
    January 9, 2024 at 10:24

    Hello there,

    I have issues with the mega menu static bloc screenshot 1, everytime I edit it the change does not appear even if I clear the cache etc. (screenshot 2)

    Let me know how I can fix it,

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2024 at 11:11

    Hello, thibaultcomte,

    Thank you for reaching out to us with your concern regarding the mega menu static block. We understand how important it is for your edits to be reflected accurately on your website.

    To assist you effectively, could you please provide us with the following information:
    – URL of site and temporary wp-admin access.

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: thibaultcomte
    thibaultcomte
    Participant
    January 9, 2024 at 11:18

    Yes sure

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2024 at 12:10

    Hello, thibaultcomte,

    We appreciate your prompt response.

    Kindly verify the current functionality at your earliest convenience.

    Best Regards,
    8Theme’s Team

    Avatar: thibaultcomte
    thibaultcomte
    Participant
    January 9, 2024 at 12:20

    perfect, thanks,

    can you explain what happen or what you did to fix it ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2024 at 13:15

    Hello, thibaultcomte,

    You’re welcome!

    We would like to inform you that we have disabled the caching for both the Menu and static blocks through the Theme Options > Speed Optimization.

    Best Regards,
    8Theme’s Team

    Avatar: thibaultcomte
    thibaultcomte
    Participant
    January 9, 2024 at 13:16

    ok thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 9, 2024 at 13:16

    Dear thibaultcomte,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Static bloc does not change after update it’' has been successfully resolved, and the topic is now closed for further responses

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