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Static Block Marque appears as a duplicated text

This topic has 12 replies, 4 voices, and was last updated 5 months, 2 weeks ago ago by Jack Richardson

Freelancer

Participant

May 26, 2024 at 18:53

See how the marquee act here:
https://streamable.com/1wl0xd

Please, contact administrator
for this information.

#396722 Copied Theme version: 9.3.10

11 Answers
Luca Rossi

Support staff

May 27, 2024 at 07:32
Hi @Freelancer,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
@media (max-width: 480px){
    .etheme-marquee-content[aria-hidden="true"] {
        display: none;
    }
}
```
Hope it helps!

Best regards,
The 8Theme Team
#396742 Copied
Freelancer

Participant

May 27, 2024 at 09:50

Thanks for suggestion, but the marquee is super slow even if it is really fast on the web. and also have a lag before to continue the animation.

#396776 Copied

Jack Richardson

Support staff

May 27, 2024 at 12:52

Dear @Freelancer,

I hope this message finds you well. I am writing to provide you with information regarding the autoplay speed settings for the marquee widget. You have the option to adjust the speed to either increase or decrease according to your preference. For your reference, please see the screenshot here: https://prnt.sc/tJUoOGcrJygU.

Should you require an alternative solution, you may consider utilizing another widget named “Carousel Anything,” which also supports the autoplay feature. You can view this option here: https://prnt.sc/pdRpB4MTQICN. Additionally, an example of this widget implemented in a header is available for your review on our demo page: https://xstore.8theme.com/elementor3/yoga-accessories/.

Another possible solution is to incorporate a custom HTML widget with the following content:
<marquee bgcolor="#CC9933" direction="up" behaviour="slide" class="align-center">This text will scroll from right to left</marquee>

For more detailed information about the default Marquee HTML tag, please visit: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/marquee.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#396806 Copied

Freelancer

Participant

June 27, 2024 at 15:34

Am trying to edit the content but it is not editable, the video to show the case is in the private area.

Please contact administrator
for this information.

#402093 Copied

Jack Richardson

Support staff

June 27, 2024 at 16:15

Dear @Freelancer,

I hope this message finds you well. We would like to provide you with several methods to access the element edit action within Elementor system:

1. Click directly on the element.
2. Right-click on the element and select the edit action from the context menu.
3. Navigate through the menu to locate and select the element you wish to edit.

For your reference, here are some visual examples: https://prnt.sc/zceTHZZaYtDy

We have conducted tests on our end and encountered no issues with editing the widget. We recommend clearing your browser cache before attempting further tests to ensure optimal performance.

Best regards,
Jack Richardson
The 8Theme Team

#402102 Copied

Freelancer

Participant

June 27, 2024 at 16:40

When I click, it is not clickable. This is the problem. Even after I did remove the cache.

#402104 Copied

Rose Tyler

Support staff

June 27, 2024 at 18:16

Dear @Freelancer,

Thank you for reaching out to us with your concern. Could you provide FTP access also?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#402116 Copied

Freelancer

Participant

June 28, 2024 at 10:55

In the private area provided.

Please contact administrator
for this information.

#402183 Copied

Luca Rossi

Support staff

June 28, 2024 at 13:46

Dear @Freelancer,

We hope this message finds you well. Our support team, comprising members from various countries, is experiencing difficulties with accessing the SiteGround account. We kindly request that you create individual FTP accounts for us, as this will facilitate a smoother workflow.

For your reference, we have encountered issues during our login attempts, as illustrated in the screenshot linked below:
https://prnt.sc/hz8to7tqplw2

We appreciate your assistance in resolving this matter promptly.

Thank you for your attention to this request.

Best Regards,
8Theme’s Team

#402228 Copied

Freelancer

Participant

June 28, 2024 at 15:01

I suggest please to click send the code and I will writ the code as reply in the private content area

#402250 Copied

Jack Richardson

Support staff

July 1, 2024 at 07:41

Dear @Freelancer,

We hope this message finds you well.

Please find in Private content attached a video demonstrating our ability to edit the specified element from our side. Should you encounter any further issues, we kindly request that you provide us with additional details regarding the problems you are experiencing.

Thank you for your cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

Please contact administrator
for this information.

#402495 Copied
Tagged: duplicated text, ecommerce solution, online store, static block marque, web design, woocommerce themes, wordpress
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