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Static block not updating and showing in my under menu

This topic has 14 replies, 4 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

graphics

Participant

March 22, 2022 at 12:26

Hi,

In my website : http://www.clearance-group.pl I use statics blocks for undermenu.
In the link : “Home Line” I have a static block (in english and poland) named “shop menu item” I have today (for the first time in very long time) add some products in this static block under the column “forte serie”.
but when I go to the website I don’t see any new elements I have add and that I see in the static block…
can you help me ?

Please, contact administrator
for this information.

#320210 Copied Theme version: 8.0.4

13 Answers

Olga Barlow

Support staff

March 22, 2022 at 19:18

Hello,

Update your PHP version to 7.4 and then reply back with FTP access. We’ll help you with theme update and then we’ll be able to check the issue if it still exists.

Regards

#320244 Copied

graphics

Participant

March 23, 2022 at 08:23

I have updated my PHP version to 7.4

thank you for your help!

Please contact administrator
for this information.

#320289 Copied

Olga Barlow

Support staff

March 23, 2022 at 14:40

Hello,

We have updated theme and bundled plugins. Check now.
Provide video of the issue for better understanding, please.

Regards

#320340 Copied

graphics

Participant

March 24, 2022 at 11:23

Now everything is working fine :))

Thank you !

#320422 Copied

Rose Tyler

Support staff

March 24, 2022 at 11:39

Hello,

You’re welcome!
Have a nice day!

Regards

#320423 Copied

graphics

Participant

March 27, 2022 at 07:26

Hi,

It was working fine but today the submenu are charging without end and not showing the elements (statics blocs)
What can I do ?

#320647 Copied

Rose Tyler

Support staff

March 27, 2022 at 08:10

Hello,

Theme Options > Speed optimization > Menu Dropdown Ajax Loading > Off

Regards

#320649 Copied

Mr.X

Participant

March 27, 2022 at 09:46

Hi, I have the same issues as this guys. The static blocks inside WordPress take update but when I view it from website link nothing changed

#320656 Copied

graphics

Participant

March 27, 2022 at 09:49

Thank You !

#320657 Copied

Rose Tyler

Support staff

March 27, 2022 at 09:50

Hello @Mr.X,

Elementor > Settings > enable Editor for static blocks, then edit content using Elementor.
Theme > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache > Off. Activate mentioned options once all changes to the header/menu will be done.
If you need any further assistance, provide temporary wp-admin access, so we can take a closer look.

Regards

#320658 Copied

Rose Tyler

Support staff

March 27, 2022 at 09:51

Hello @Graphics,

You’re welcome!
Have a nice day!

Regards

#320659 Copied

Mr.X

Participant

March 27, 2022 at 10:00

Ty, edited with Elementor seem to be working.

I don’t currently don’t have any problem with the menu. I think I will leave the second setting as It be

#320660 Copied

Rose Tyler

Support staff

March 27, 2022 at 10:19

Hello @Mr.X,

Ok. If any other assistance will be needed, please submit a new separate topic on the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

#320662 Copied
Tagged: menu, showing, static block, updating, woocommerce, wordpress
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