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Static blocks in shop categories does not load properly

This topic has 7 replies, 2 voices, and was last updated 1 years, 11 months ago ago by uguranlar

uguranlar

Participant

March 2, 2023 at 10:27

I put static blocks for specific categories but when i click those categories the static blocks does not load properly, mostly its style and margins are missing but after refreshing the page it loads properly. Its always happens when i first enter the page but fixes itself upon refresh.

I tried different static blocks and disabling the cache.

Please, contact administrator
for this information.

#348578 Copied Theme version: 5.0.4 WooCommerce version: 5.0.4

6 Answers

Rose Tyler

Support staff

March 2, 2023 at 11:48

Hello, Uguranlar,

We suggest that you go to Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources and set them to Off.

Kind Regards,
8theme team

#348592 Copied

uguranlar

Participant

March 2, 2023 at 14:28

I set them all off but it does not work. Same problem accurs.

#348614 Copied

Rose Tyler

Support staff

March 2, 2023 at 15:07

Hello, Uguranlar,

We have conducted a thorough investigation of the category page using various browsers and have not been able to identify the issue. We kindly request that you provide us with a video demonstrating the issue, as well as temporary WordPress admin access, so that we can further investigte the issue.
Thank you for your cooperation.

Kind Regards,
8theme team

#348620 Copied

uguranlar

Participant

March 2, 2023 at 16:05

https://gyazo.com/365280d6b87a9e6ce4b78287fea6105c

as you can see when i refresh, the static block banner fixes itself.

#348628 Copied

Rose Tyler

Support staff

March 2, 2023 at 16:47

Hello, Uguranlar,

Try to disable Ajax For Product Categories Widget via Theme Options > WooCommerce > Shop > Shop page Filters.

Kind Regards,
8theme team

#348633 Copied

uguranlar

Participant

March 2, 2023 at 16:53

Thanks, that was the solution.

#348636 Copied
Tagged: best selling, load properly, shop categories, static blocks, themes, woocommerce
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Static blocks in shop categories does not load properly

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