Static Blocks, Visual Composer not able to save edits

This topic has 3 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

  • Avatar: themadguru
    Robert
    Participant
    January 20, 2017 at 03:05

    Since I updated to XStore v3.5 and ensured all plugins are now up-to-date (as of today), I am not longer able to save edits to Static Blocks. I believe that 8themes implentation of Static Blocks has a bug.

    This is specifically what goes wrong:-

    • If I create a new static block, when in Classic Mode, I am unable to switch tabs between Visual and Text.
    • When I click Back-End editor and add a Row, the button does nothing.
    • When I edit an existing Static Block, and try to edit something like a text Block in Visual Composer, the Save button within the Text Block editor does nothing (not the Update button).

    I mentioned issues with Static Blocks on the end my previous thread which was originally another problem, but was completely ignored on that.

    Please can someone confirm if you have a known issue with Static Blocks? It was working for me before recent updates.

    Regards

    2 Answers
    Avatar: themadguru
    Robert
    Participant
    January 20, 2017 at 03:07

    Note – I already tried clearing the browser cache and deactivating any additional plugins that did not come with the XStore theme.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 20, 2017 at 19:03

    Hello,

    Could you, please, provide me temporary admin panel access to check the issue?

    Regards

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Static Blocks, Visual Composer not able to save edits’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.