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Stick header height not changing and not showing in real time

This topic has 10 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Aulakh, Sam

Participant

March 10, 2024 at 17:22

Hi,

Can you check why the sticky header height doesn’t change for mobile and table also the pink subheader text I want to change it to white on hover not black.

1) I want to have both a pink subheader and header on the sticky
2) How to change the link color when I hover over subheader elements / links

Regards,
Sam

Please, contact administrator
for this information.

#386251 Copied Theme version: 9.2.9

9 Answers

Rose Tyler

Support staff

March 10, 2024 at 19:49

Hello Sam,

Thank you for reaching out to us with your concerns regarding the sticky header and subheader customization on your mobile and tablet view.

1/ Please clear cache and check the header now via incognito browser window (when you logged as admin the top header is hidden under top admin panel) https://prnt.sc/iDg8OAyopuSQ

2/ https://prnt.sc/0vTAO3qo32EC

Best Regards,
8Theme’s Team

#386267 Copied

Aulakh, Sam

Participant

March 10, 2024 at 20:07

HOw to disable globally all xstore so my client doesn’t see youtube links etc

#386268 Copied

Aulakh, Sam

Participant

March 10, 2024 at 21:32

My pink subheader is not sticky how to male it sticky along with what is there in mobile view right now.

#386270 Copied

Rose Tyler

Support staff

March 11, 2024 at 08:23

Hello Sam,

We appreciate your prompt response.

1/ We kindly request that you utilize the White Label Branding plugin for your needs. Could you please specify if there are any features that you are unable to disable with this plugin?

2/ We have provided a screenshot for your reference: https://prnt.sc/jQokY3nYfi5S

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#386306 Copied

Aulakh, Sam

Participant

March 11, 2024 at 13:22

When i click customise header or anything it still shows youtube icon link of yours

#386379 Copied

Rose Tyler

Support staff

March 11, 2024 at 14:00

Hello Sam,

Currently, the option to remove this feature is not available. However, if you provide us with FTP access, we would be able to make the necessary changes for you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
The 8Theme Team

#386387 Copied

Aulakh, Sam

Participant

March 11, 2024 at 17:11

Just let me know where to remove as FTP access might not work even if I create I have Plesk panel

#386430 Copied

Rose Tyler

Support staff

March 12, 2024 at 10:26

Hello Sam,

We hope this message finds you well.

To proceed with the necessary updates, please replace the following files:
plugins/et-core-plugin/app/models/customizer/builder/template-parts/header.php
plugins/et-core-plugin/app/models/customizer/builder/template-parts/product-archive.php
plugins/et-core-plugin/app/models/customizer/builder/template-parts/product-single.php
plugins/et-core-plugin/app/traits/base.php

Additionally, you will need to add the following code to the child theme > functions.php file:

remove_action( 'etheme-builder-before-header-right-buttons', 'et_builders_YouTube_link', 10 );

The files have been provided via The Private Content area for your convenience.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#386503 Copied

Andrew Mitchell

Support staff

March 12, 2024 at 15:47

Dear Aulakh, Sam,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#386581 Copied
Tagged: header height adjustment, real-time display, stick header issue, troubleshooting woocommerce, woocommerce, wordpress solutions, wordpress templates
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Stick header height not changing and not showing in real time

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